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Can I return a product for a refund?

No. The only exception would be for freight damage. A claim must include the order number, and a photo indicating all damage to the print and to the packaging itself. No refunds for damage will be granted more than 5 working days after you have received the product. You have the option to request a new print to replace the damaged one. Bay Copper Art will send a new print via ground at no charge.

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