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FAQ
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How much does the artwork cost?All pricing and size options are shown for each print.
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How is a print order fulfilled?We print using a UV reactive inkjet flat-bed printer onto HP Premium Grade Glossy Photo Paper. The print is shipped rolled up via UPS Ground in a 6” diameter Heavy Duty Rigid Mailing Tube. You will receive a Tracking Number for your order.
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What else do I need to do before I can hang the print?We do not provide frames. Provide a finished frame from your choice of vendors. You can be sure your Bay Copper Art print will be welcomed by your framing vendor for its quality and precision.
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Can I order the print in a custom size?Yes, but you must CONTACT BAY COPPER ART to request a special quote before you can place the order.
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What is the lead time for standard prints?Lead times are 2-3 work weeks from date of order to ship date.
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Can I return a print for a refund?No. The only exception would be for highly unlikely freight damage. A claim must include the order number and photos indicating the extent of damages to the print and to the packaging itself within 7 working days of the discovery. If there are grounds for a refund, Bay Copper Art will send a matching replacement print at no charge.
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What is your privacy policy?None of your personal information will never be given away or sold for any reason. Your personal information will only be used to contact you, fulfill your order, or to satisfy any legal requirements.
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Special ProjectsOpen for consideration for custom installations.
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What are the accepted payment methods, including terms for prints, taxes, and freight?PURCHASING: Includes all major credit cards. FREE DELIVERY IN THE USA . Local sales taxes will apply.
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Where can I purchase wearable art?See my uniquely beautiful wearable art retail offerings on a hosted site: Legaleriste.com A manufacturer of designer fashion clothing and accessories whose patterns are derived from my art prints. Also, check out my line of Mandala Pillow Cases, using the same print designs you find on this website. .
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What should I know about framing, media type, and available print sizes?MEDIA DETAILS Important Note: FRAMING BY OTHERS. Frames shown are for display purposes to provide a suggested conceptual application. The prints come ready to frame. The media we print on is white 3mmPVC. We guarantee the size and quality of your print. Custom sizes of the standard prints are available at additional cost. Each print in the collection has a drop-down menu of the standard print sizes and price available for every print displayed. All sizes apply to all prints. See choices available in the drop down menu for each print.
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How do I take care of my artwork?CARE INSTRUCTIONS Do not cut open the tube. There are removable caps at both ends to access the print. Keep the print in the original packaging in a cool, dry place away from sunlight until you are ready to use it. Limit the exposure to air. Do not bend, fold, or crease the print. Your framing vendor will know how to handle and install the print on a backer. A non-reflective clear cover is recommended for the frame. A professional mounting should mean years of use without degradation. Remember: direct sunlight should be kept to a minimum.
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