Question 1

How much does the artwork cost?

Accepted Answer

All pricing  and size options are shown for each print.

Question 2

How is a print order fulfilled?

Accepted Answer

We print using a UV reactive inkjet flat-bed printer onto HP Premium Grade Glossy Photo Paper. The print is shipped  rolled up via UPS Ground in a 6” diameter Heavy Duty Rigid Mailing Tube.  You will receive a Tracking Number for your order.

Question 3

What else do I need to do before I can hang the print?

Accepted Answer

We do not provide frames. Provide a finished frame from your choice of vendors.  You can be sure your Bay Copper Art print will be welcomed by your framing vendor for its quality and precision.

Question 4

Can I order the print in a custom size?

Accepted Answer

Yes, but you must CONTACT BAY COPPER ART  to request a special quote before you can place the order.

Question 5

What is the lead time for standard prints?

Accepted Answer

Lead times are 2-3 work weeks from date of order to ship date.

Question 6

Can I return a print for a refund?

Accepted Answer

No. The only exception would be for highly unlikely freight damage. A claim must include the order number and photos indicating the extent of damages to the print and to the packaging itself within 7 working days of the discovery.  If there are grounds for a refund, Bay Copper Art will send a matching  replacement print at no charge.

Question 7

What is your privacy policy?

Accepted Answer

None of your personal information will never be given away or sold for any reason. Your personal information will only be used to contact you, fulfill your order, or to satisfy any legal requirements.

Question 8

Special Projects

Accepted Answer

Open for consideration for custom installations.

Question 9

What are the accepted payment methods, including terms for prints, taxes, and freight?

Accepted Answer

PURCHASING:  Includes all major credit cards.  FREE DELIVERY IN THE  USA .  Local sales taxes will apply.

Question 10

Where can I purchase wearable art?

Accepted Answer

See my uniquely beautiful wearable art retail offerings on a hosted site:  Legaleriste.com  A manufacturer of designer fashion clothing and accessories whose patterns are derived from my art prints.

Also, check out my line of Mandala Pillow Cases, using the same print designs you find on this website. .

Question 11

What should I know about framing, media type, and available print sizes?

Accepted Answer

MEDIA DETAILS

Important Note: FRAMING BY OTHERS. Frames shown are for display purposes to provide a suggested conceptual application.

The prints come ready to frame. The media we print on is white 3mmPVC. We guarantee the size and quality of your print. Custom sizes of the standard prints are available at additional cost. Each print in the collection has a drop-down menu of the standard print sizes and price available for every print displayed.

All sizes apply to all prints. See choices available in the drop down menu for each print.

Question 12

How do I take care of my artwork?

Accepted Answer

CARE INSTRUCTIONS

Do not cut open the tube.  There are removable caps at both ends to access the print. Keep the print in  the original packaging in a cool, dry place away from sunlight until you are ready to use it. Limit the exposure to air. Do not bend, fold, or crease the print.   Your framing vendor will know how to handle and install the print on a backer.  A  non-reflective clear cover is recommended for the frame.  A professional mounting should mean years of use without degradation.  Remember: direct sunlight should be kept to a minimum.

FAQ

Frequently asked questions